Enhancing Retail Security During Ramadan: Integrating AI Security Systems to Handle Increased Visitors

Enhancing Retail Security During Ramadan: Integrating AI Security Systems to Handle Increased Visitors

During Ramadan, shopping centres and retail outlets often experience a significant surge in visitors...

Unlocking the Potential of Ramadan: Community, Content, and Commerce Strategies for Indonesian Businesses

Unlocking the Potential of Ramadan: Community, Content, and Commerce Strategies for Indonesian Businesses

As Ramadan approaches, businesses in Indonesia gear up for one of the most significant periods in the retail calendar...

Leveraging WhatsApp Marketing: Ramadhan 2024 Success Story

Leveraging WhatsApp Marketing: Ramadhan 2024 Success Story

In the ever-evolving digital marketing landscape, businesses constantly seek innovative ways to reach their target audience...

Navigating the Ethical Terrain of Customer Experience Management in the Omnichannel Era

Navigating the Ethical Terrain of Customer Experience Management in the Omnichannel Era

We are in the digital age, where businesses are constantly striving to deliver seamless and personalised experiences across multiple channels, the ethical implications of managing customer experience (CX)...

Unveiling Contact Center Trends in Indonesia: Embracing the Era of Digitalization

Unveiling Contact Center Trends in Indonesia: Embracing the Era of Digitalization

In an era where technology continues to evolve rapidly, the role of contact centers becomes increasingly vital for companies to maintain connections with their customers...